Watch "What is the path that will increase leadership effectiveness?"
on BBSE
Listen to business experts and the blinds spots they see.
Hear the blind spots and understand how, through data and analytics, you can eliminate those blind spots.
Podcast Bullet points
- The podcast "Business Blind Spots Exposed" focuses on the importance of understanding employees, stating that 99% of business opportunities and risks are tied to how well you understand your team.
- The episode guest, Shadeed Eleazar, emphasizes that online training is a key tool for both employee and customer engagement, helping shift their perspective from being transactional to being loyal advocates for the brand.
- A case study from Shadeed Eleazar revealed that implementing a "quick reference card system" for a legal department led to extended contracts and spread to other departments due to its effectiveness in boosting productivity.
- The podcast points out that effective training can lead to higher employee retention and productivity, which are crucial metrics for the growth and longevity of a company.
- Shadeed Eleazar advises companies to just start with their training programs, without waiting for a "pristine version," stating that even small, consistent efforts can make a big difference in how well employees and customers engage with a brand.