Episode 29. The data behind better culture in Pest Control with Garland Vance

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  • Episode 29. The data behind better culture in Pest Control with Garland Vance

Transform your organization's culture for success. Learn from Garland Vance's insights in the full podcast episode.

Watch "The data behind better culture in Pest Control

 on BBSE

Listen to business experts and the blinds spots they see.
Hear the blind spots and understand how, through data and analytics, you can eliminate those blind spots.

Podcast Bullet points


  1. Importance of Culture: Culture in an organization is defined by how people feel when they come to work. A healthy culture is when the majority of employees feel good about working there, while an unhealthy one is when most employees feel bad about coming to work.
  2. Culture's Impact: Culture has a significant impact on employee engagement, satisfaction, and overall well-being. It extends beyond the workplace and affects employees' lives outside of work as well.
  3. Engagement and Productivity: Disengagement at work can lead to reduced productivity and lower employee retention. Addressing culture issues is crucial for maintaining a motivated and committed workforce.
  4. Levels of Clarity: To improve culture, organizations need clarity at multiple levels: purpose, profits, and problems. These levels of clarity help align the team's focus and direction.
  5. Trust in Culture: Trust is a fundamental aspect of culture. It comes in three forms: character trust, skill trust, and relational trust. All three are essential for a strong and healthy organizational culture.